Privacy Policy

SLS Advisory is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

SLS Advisory Cares About Your Privacy

We will never rent, trade or sell your email address to anyone.

We will never publicly display your email address or other personal details that identify you.

Privacy Act

SLS Advisory is bound by the Privacy Act 1988 (Cth) including the Australian Privacy Principles and any relevant privacy code registered under the Privacy Act. The Australian Privacy Principles are 13 key principles in relation to the collection and treatment of Personal Information, which are laid down in the Privacy Act.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Federal Privacy Commissioner at www.privacy.gov.au .

What Is Personal Information and Why Do We Collect It

Personal Information is information or an opinion that identifies an individual.

Examples of Personal Information we collect include names, dates of birth, addresses, email addresses, phone and facsimile numbers, bank account and or credit card details for agreed billing purposes, and any information provided during the process of creation of an account for you.

This Personal Information is obtained in many ways including meetings, correspondence, by telephone and facsimile, by email, via our website www.slsadvisory.com.au , from your website, from media and publications, from other publicly available sources and from third parties. We do not guarantee website links or the policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

We may collect Personal Information that you provide to us when you use our website, complete an online contact form, create a user account, purchase services through our website, provide information by telephone or through a marketing initiative, or send us an email or other communication.

When we collect Personal Information, we will where appropriate explain why we are collecting the information and how we plan to use it.

Our website may also collect Internet Protocol addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. We collect and manage IP addresses for internet session management and security purposes. We may also collect web log, computer and connection information to help prevent and detect misuse or fraudulent activity involving this site.

Sensitive Information

We do not collect sensitive information about our clients or prospective clients. If sensitive information is voluntarily provided, we will take all reasonable steps to ensure it is securely protected.

Third Parties

Where reasonable and practicable, we will collect your Personal Information only from you. In some circumstances, information may be provided to us by third parties. In such cases, we will take reasonable steps to make you aware of the information provided.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide a better browsing experience and improve our site. Cookies are small text files placed on your computer by a web page server. We may use persistent cookies and session cookies. Cookies cannot run programs or give us access to your computer. In some cases, cookies may collect Personal Information. We extend the same privacy protection to Personal Information collected via cookies as we do to information collected through other means.

You may choose to accept or decline cookies by adjusting your browser settings. Declining cookies may prevent you from fully experiencing some features of the website.

Cookies are used to remember your preferences, facilitate ecommerce transactions, and remember information submitted through forms or other interactive features.

How We May Use Your Personal Information

Your Personal Information may be used to verify your identity, process service purchases including billing and debt collection, respond to enquiries or feedback, prevent misuse or fraud, conduct research and development, maintain and upgrade systems, market our products and services, and for other purposes reasonably necessary for our business operations.

Disclosure of Personal Information

Your Personal Information may be disclosed to third parties such as referral partners or contracted service providers where you consent, including providers located overseas, or where required or authorised by law.

Third parties may use your Personal Information for market research, billing functions, and website usage analysis.

We may also disclose Personal Information to professional advisers, credit reporting and fraud checking agencies, and organisations that manage our business strategies.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure. Information may be stored electronically or in hard copy. Security measures include firewalls, antivirus software, email filters, passwords and secure storage practices. Provider details are available on written request.

When Personal Information is no longer required, we will take reasonable steps to destroy or permanently de identify it. Client files are retained for a minimum of seven years.

Access to Your Personal Information

You may access and request correction of the Personal Information we hold about you, subject to certain exceptions. Requests must be made in writing and will be handled in accordance with the Australian Privacy Principles.

No fee is charged for access requests, however an administrative fee may apply for providing copies.

Requests should be directed to the Practice Manager at admin@slsadvisory.com.au .

Identification may be required before releasing information. Access may be refused in limited circumstances such as legal restrictions, privacy impacts on others, or ongoing investigations. Reasons will be provided if access is refused.

Re Marketing

We may use Google or Facebook remarketing services to advertise to previous website visitors. These services use cookies or pixel tags in accordance with their own privacy policies. No personal Google or Facebook account information is reported to us.

GDPR

While we do not operate within the European Union or specifically target EU clients, we aim to comply with the General Data Protection Regulation where applicable. EU data subjects may request access to their information free of charge and may have rights to rectification, deletion, or restriction of unauthorised transfers.

Maintaining the Quality of Your Personal Information

We take reasonable steps to ensure your Personal Information is accurate, complete and up to date. Please notify us if your details change so we can update our records.

Policy Updates

This policy may change from time to time and the current version is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints regarding this Privacy Policy, please contact us at

SLS Advisory

Level 2, 35 Ventnor Ave, West Perth WA 6005

PO Box 688, West Perth WA 6872

admin@slsadvisory.com.au

P 08 9322 1689